Irish Airline to Stress Passenger Service
Dublin-Revitalization of passenger service will be among the primary tasks upon which the next chief executive of Aer Lingus-Irish will concentrate first. David M. Kennedy, who has been designated to replace Michael J. Dargan as top officer of the Irish national airline when Dargan retires next Mar. 31, believes that, in the intensive cost-cutting activities of the last two years (AW&ST NOV. 26, p. 32), attention on service standards was allowed to wander.
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